Refund Policy

Refund Policy 

1. All Sales Are Final

Due to hygiene and safety reasons, we do not accept returns or offer refunds on products once they have been opened or used.

2. Damaged or Defective Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 3 days of receiving your order at info@goodlifeskincarecollection.com with:

• Your order number

• A description of the issue

• A clear photo of the item(s) and packaging

If approved, we will offer a replacement or store credit, depending on the situation.

3. Missing or Lost Packages

If your order hasn’t arrived within the expected delivery time, please:

• Check with your local courier or post office

• Contact us with your order number

We are not responsible for lost packages due to incorrect addresses provided at checkout. However, we will work with you to resolve any delivery issues where possible.

4. Cancellations

Orders may only be cancelled within 12 hours of placement. Once processing begins, cancellations are not guaranteed.

5. Exchanges

We do not currently offer product exchanges unless an item was received in error.